Quality monitoring and Patient Reported Outcomes (PRO)

Empower the patient’s voice, gain better insight into the patient’s condition, and monitor the quality of departmental production

Improved Treatments with PRO

PRO data comprises information about the patient’s health status, including physical and mental health, symptoms, health-related quality of life, and functional level. Procordo’s systems collect patient data in a structured format through questionnaires that patients themselves complete.

With access to individual patient data, healthcare providers can easily assess treatment outcomes and track the patient’s condition based on the patient’s own assessment. The system automatically identifies the need for follow-up appointments or further treatment, thereby avoiding unnecessary consultations.
By accessing data on all treated patients within the department, both at the level of individual providers and at the departmental level, the department and healthcare providers can monitor the quality of the overall production.

Who Uses Procordo's Systems?

Procordo’s systems are widely used in several Nordic countries in departments and hospitals. Procordo’s solutions are employed to streamline the treatment process before, during, and after treatment.

With over 20 years of experience, Procordo continually improves its systems.

Currently, a significant number of departments in Denmark, Norway, and Sweden utilize Procordo’s solutions.

One system - solving multiple challenges

Significance for the patient

Enhanced expectation management
Individualized and targeted communication during consultations
Patient empowerment
Avoidance of unnecessary consultations

Advantages for the healthcare provider

Improved treatment – greater insight into treatment effectiveness
A tool for patient dialogue
Ensures that time is spent on the right patients
Enhanced patient administration and reduced manual input

Advantages for the department

Increased patient satisfaction and confidence
Improved finances
Enhanced opportunities for quality monitoring and reduction of medication procurement costs
Easy transfer of data to other registries

How we do it

Before treatment

Measurement of the patient’s current condition through questionnaire responses.
Quantification and overall scoring provide an overview and insight for the patient and healthcare provider.
Access to the database enables the ability to forecast patient segments, manage expectations, and inform patients about treatment expectations.
Enhances the ability to make decisions regarding treatment selection for the patient and enables the healthcare provider to provide clear and easily understandable guidance.

After treatment

Follow-up process designed in collaboration with the department
Measurement of progress in health condition
Automatic identification of ongoing treatment needs
Possibility of scheduling consultations if necessary

Quality monitoring

All data is collected in a dedicated database.

Measurement of quality
Assessing the quality of specific treatment types
Identifying opportunities for improvements
Evaluating the quality of individual providers and the entire department

How we do it

Before treatment

Measurement of the patient’s current condition through questionnaire responses
Quantification and overall scoring provide an overview and insight for the patient and healthcare provider
Access to the database enables the ability to forecast patient segments, manage expectations, and inform patients about treatment expectations
Enhances the ability to make decisions regarding treatment selection for the patient and enables the healthcare provider to provide clear and easily understandable guidance.

After treatment

Follow-up process designed in collaboration with the department
Measurement of progress in health condition
Automatic identification of ongoing treatment needs
Possibility of scheduling consultations if necessary

Quality monitoring

All data is collected in a dedicated database.

Measurement of quality
Assessing the quality of specific treatment types
Identifying opportunities for improvements
Evaluating the quality of individual providers and the entire department

The practical aspects

The patient

Patients are contacted via email and requested to complete electronic questionnaires. This process is easily accessible and user-friendly, accessible through tablets, PCs, or smartphones. Missing responses trigger an alarm, allowing for an automated approach within the system.

The health care provider

The system is easy to access and can be fully integrated into existing IT systems and patient records. Procordo delivers the system fully implemented. The extracted data is straightforward and easy to work with, suitable for use by all staff members.

The department

Direct reporting to nationwide clinical quality databases. Automatic reporting of the status of the number and quality of treatments. Assessing the quality of each clinician’s work in relation to the overall production and monitoring the development of the overall production’s quality over time.

What Procordo provides

For each disease area, generic and disease-specific questionnaires are used, with access to a large PRO library developed to meet the customer’s needs
Procordo proposes a data collection frequency and method after consulting with the customer
Procordo handles all configuration and implementation – no programming required by the customer
Procordo provides training to employees (2-3 hours of group workshop) with ongoing follow-up as needed
Procordo offers full support and operation of the technical solution, guaranteeing short response times

Contact Procordo

Contact Procordo for further information and inquiries or to schedule a meeting. Procordo can provide demonstrations of the system tailored specifically to your needs. Upon request, a synopsis will be prepared describing the system’s configuration for your department.